When Auto Workshop Manager was initially released we provided free support and updates to all customers. Whilst this proved to be popular unfortunately it was unsustainable.
In 2013 we introduced a charge for software maintenance which encompasses support and updates to be chargeable @ £50 per year. This equates to approx £1.15 per week, we feel this represents excellence value for a business to ensure they have support for a program that is essential in the smooth running of their business.
The first year of software maintenance is included free as part of your initial purchase cost, subsequent years are then chargeable from the 1st anniversary of initial purchase date.
If customers do not wish to participate in software maintenance, we respect that choice and Auto Workshop Manager will continue to work. However, you may over time lose access to certain services which need maintenance/updates to provide continuity of service.
If software maintenance payments are missed then the fee will roll onto the following year which would be capped at a maximum of 3 years.